Shipping policy
Thank you for purchasing from Crabola The Bookstore.
Because our products are digital downloads, there is no physical shipping involved. All products are delivered electronically.
Digital Product Delivery
Once your purchase is successfully completed, the digital product will be delivered through one of the following methods:
- A download link on the order confirmation page, and/or
- A download link sent to your registered email address
Delivery is typically instant after successful payment.
Delivery Time
In most cases, customers receive their download link immediately after payment confirmation. However, in rare situations such as payment verification or temporary server issues, delivery may take up to 24 hours.
Download Responsibility
Customers are responsible for:
- Providing a valid email address during checkout
- Ensuring their device can open PDF or digital files
- Downloading and saving the product after purchase
If you do not receive your download link, please check your spam or junk email folder.
Delivery Issues
If you experience any issues accessing or downloading your product, please contact us and we will assist you.
Email: crabola.bookstore@gmail.com
Please include:
- Your order number
- The email address used for purchase
- A brief description of the issue
We aim to respond to support requests within 1–2 business days.
No Physical Shipping
Crabola The Bookstore sells digital products only. Therefore, no physical items will be shipped to your address.